The data collected by the app - such as app use, voice call reliability, signal strength, location and data speeds - is anonymised and collated to build a nationally-representative dataset. Our research aims to build an independent benchmark for both consumers and industry. Users can join a nationwide panel of volunteers who will help to gather valuable information about the reliability of voice calls and the performance and speed of mobile and wifi networks, as well as data on users' experiences, habits and satisfaction levels. We are calling on the UK's 20 million Android smartphone users to join our crowdsourced research project by downloading the app. Activities such as streaming music or video calls can put strain on mobile networks, and we want to better understand how current trends are likely to affect future demands. More and more people are using their smartphones for diverse, demanding applications. But to do this we need even more people to take part. We are particularly keen to provide more detailed geographical analysis, including urban / rural areas and the Nations, and to compare the performance of the mobile network operators.
This is the second phase of a research project which started last year. We are encouraging people who use Android smartphones to join our research project seeking to improve mobile phone services.
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